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Multi-tenant SaaS

LetIn

Your community, in your pocket

A platform for managing gated communities and condominiums. It brings access control, maintenance fees, security, amenity bookings, and resident communication together in one system.

Product sheet

Type
Multi-tenant software as a service (SaaS)
For
Property management companies, gated communities, and condominiums
Platforms
Web, iOS, Android, macOS, and Windows
Devices
Facial readers, gates, door locks, and video intercoms
Our role
Product, architecture, development, and operations

Ecosystem

One platform, one app for every role

Each person uses the tool designed for their job, and every app works on the same information.

  • Web

    Management portal

    For: Property management companies and community managers

    Fees and charges, expenses and income, reports, access control and devices, announcements, help desk, and bulk data import.

  • iOS and Android

    Resident app

    For: Residents

    Visits with QR codes, face registration for facial access, amenity bookings, account statements, announcements, and a panic button.

  • macOS and Windows

    Gatehouse app

    For: Gatehouse guards

    Visit approval and check-in, QR scanning, gate opening, video intercom feeds, and face sync with the readers.

  • Android

    Guard app

    For: Patrol guards

    Quick visitor check-in with photos, QR validation, panic alerts, and shift reports from a phone.

  • Android

    Self-service kiosk

    For: Visitors

    Visitors show their QR code; the kiosk validates the visit and opens the gate with no guard on duty.

Features

Everything a community needs, in one system

Modules are enabled per community according to the contracted plan.

  • Access control

    Every entry is validated and recorded.

    • Visits with QR codes
    • Quick visitor check-in with photos
    • Gate and door opening
    • Kiosk access with no guard on duty
    • Restricted list
  • Facial recognition

    Residents get in with their face; nothing needs to be registered at the gatehouse.

    • Face registration from the app
    • Automatic sync with the readers
    • Automatic removal when access is lost
    • A view of who is registered on each reader
  • Security

    The gatehouse and residents, connected for any incident.

    • Panic button with gatehouse alerts
    • Video intercom feeds
    • Shift log and shift report
    • Gatehouse announcements
  • Finance

    Community billing and expenses, always up to date.

    • Maintenance fees and extra charges
    • Account statement per home
    • Expense and income tracking
    • Financial reports
  • Community life

    Direct communication between management and residents.

    • Amenity bookings
    • Announcements and notifications
    • Surveys
    • Complaints and requests
  • Administration

    Tools to run many communities without friction.

    • Bulk import of homes and residents
    • Resident sign-up invitations
    • Role-based permissions
    • AI-powered natural-language reports

Facial recognition

From the resident's phone to the reader at the gate

Residents register their face once. The platform loads it onto the readers they're entitled to and removes it when they lose access, with no gatehouse involvement.

  1. Step 1: Registration in the app

    Residents take or upload their photo from their phone; no one has to take it at the gatehouse.

  2. Step 2: Access rules

    The platform decides which readers each face belongs on based on the home's permissions, such as being current on maintenance fees.

  3. Step 3: Sync at the gatehouse

    The gatehouse loads faces onto the readers on the local network automatically, even when no guard is signed in.

  4. Step 4: Automatic removal

    If a resident loses access, their face is removed from the readers. Removals are applied before additions.

Managers can see at any time who is registered on each reader and why anything is pending.

Architecture

Multi-tenant, from the cloud to the gatehouse

A single platform serves many communities without their information ever mixing, and each gatehouse controls its own devices. Security doesn't depend on every screen remembering it: the architecture guarantees it.

  • Isolation per community

    The community comes from the session, never from the URL. Every query is filtered automatically, and any attempt to reach another community's data is rejected.

  • No forgotten exceptions

    If a new table is left out of the community filter, the application won't start. The error surfaces in development, not in production.

  • Each manager's own brand

    Every property management company presents its own name, logo, and contact details to the communities it serves.

  • Modules by plan

    Features are enabled per community according to the contracted plan, with trial periods and immediate deactivation when needed.

  • Devices on the local network

    Readers, gates, and video intercoms are controlled from the gatehouse, inside the community's network. The cloud never connects to them directly.

  • Gatehouses with their own identity

    Each gatehouse is paired with a one-time code and keeps the readers in sync even when no one is signed in.

Have a SaaS product in mind?

We design and build multi-tenant platforms with the same discipline: architecture, an app for every role, and integration with physical devices.

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